Returns & Exchanges
We are proud to offer a 90-day return policy on your part; however, all parts must be in the original condition and fully assembled for a refund to be tendered. A restocking fee of 20% of the original sales price not to exceed $300 may be applicable on returned items. This fee will be waived for returns of incorrect or defective parts, in Aesop’s discretion. All returns or exchanges must be approved by your local Aesop representative. Cash payments may be refunded by company check. All check payments require 14 business days to ensure clearance and will be written only to the original purchaser. Credit and Debit cards will be refunded only to the card used for the original purchase. A $150 restocking fee applies to all cuts where the return is not the fault of Aesop Auto Parts.
All cores must be returned fully assembled and drained. All non-drained cores are subject to a $25 environmental handling fee. Gas engine cores must be complete with the block, crankshaft, pistons, camshafts, and heads. Diesel engine cores must be complete with crankshaft, pistons, camshafts, heads, oil pan, fuel delivery system including injectors, injector pump, high-pressure oil pump and turbocharger, if applicable. Transmissions must be assembled and must include the torque converter. Axle Assembly cores must be complete with housing, gear or carrier assembly and axle shafts. All freight costs are the sole responsibility of the purchaser.